How can I contact someone for Order Support?
Retail Order Support:
Complete this form for help with items you received from a recent purchase:
This includes help with missing or defective parts or assembly.
Little Tikes Order support:
Complete this form for help with your LIttleTikes.com store order and one of our Customer Service staff members will be able to assist you.
This includes help with placing an order, tracking an order, and any issues with delivery.
Emails are monitored M-F 8am-5pm EST, closed Holidays.
How can I contact Consumer Service for a product I already own?
Please use this link to contact our Consumer Service representatives for help with a product you already own. They can help with assembly, instruction manuals and more.
Can I get replacement decals or parts for older Little Tikes products?
Some decals can be purchased on parts.littletikes.com.
For older Little Tikes products, we may not have replacement decals or parts available due to their discontinuation. If you are in search of specific parts or decals, you might find compatible options through third-party sellers or marketplaces where vintage items are sold. We apologize for any inconvenience this may cause and appreciate your understanding.
What should I do if I received a Little Tikes product with missing parts?
If you have received a Little Tikes product with missing parts, we are here to help. Please follow these steps to resolve the issue:
Check the instruction manual to identify the missing parts by their correct names.
Contact us with the details of the missing parts by using this form: https://blog.littletikes.com/little-tikes-contact-form/
Our team will review the information and assist you in obtaining the necessary replacement parts.
How can I obtain replacement parts for a defective Little Tikes item?
If you have received a defective Little Tikes item, follow these steps to obtain a replacement:
Document the defects by taking clear photos or videos of the affected areas.
Provide us with the proof of purchase or receipt, if available.
Send the documentation and a detailed description of the issue to us via our contact form.
Our team will assess the information provided and guide you through the replacement process.
Is there a warranty on Little Tikes products when purchased second hand?
Little Tikes products do not carry a warranty when purchased second hand. However, you can check for available replacement parts for purchase on our website, parts.littletikes.com. If the specific parts you need are not listed, unfortunately, they may not be available for purchase at this time. We apologize for any inconvenience this may cause and appreciate your understanding.
Who is the shipper for Little Tikes orders and can I track my order?
Little Tikes uses UPS as the primary carrier for shipping orders. Once your order has been shipped, you will receive tracking information via email to help you follow the delivery progress. If you have any questions about your shipment, please feel free to contact us for assistance.